We’re here if you need us
Whether you’re wondering about a product, an order, or the artwork itself, you’re always welcome to reach out.
Leave us a message below and we’ll get back to you as soon as we can — usually within 24 hours.
You can also write to us at
customerservice@justmimmi.com
Frequently asked questions
When will I get my order?
Printed one by one when you order — to avoid overproduction.
Each item is carefully quality-checked before shipping.
Expected delivery: 7–12 business days, depending on your location and the product.
To keep shipping shorter, orders are fulfilled in the EU or the US.
Shipping cost is calculated at checkout.
What is the return policy?
We strive for every customer to be happy with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases not refundable?
We are unable to accept returns on certain items. Make sure to read item descriptions where this will be explained.
Where are your products manufactured?
The illustrations are created by Mimmi in Sweden.
To avoid unnecessary transport, each item is printed and shipped from the closest available production partner — typically in the EU or the US, depending on your location and the product.
We work with a small selection of trusted print partners only, chosen for consistent quality and feel.
How much does shipping cost?
Shipping is calculated at checkout based on your location and the items in your cart.
We do our best to keep shipping as low as possible by fulfilling orders from the closest available partner.
And while each illustration takes time to create, we work hard to keep the overall pricing thoughtful and balanced.
Are your products organic?
We print only when you order to avoid overproduction, and each illustration is created slowly and carefully — a quiet counterpoint to a fast, disposable world.
For material details (including whether a specific item is organic), please see the product description.
About product images & colors
About product images & colors
Some images are styled mockups to help you see the item in context.
Colors may vary slightly depending on screen settings and lighting.
We’ve ordered samples ourselves and reviewed the real products to make sure the quality and print match what we stand for — we only keep items in the shop that meet our expectations.